Receipts docs
 v1.0.0
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● Reference · Help

Support
how we help.

Where to ask before and after you buy, what item support covers, updates, refunds and your licence.

01Where to ask

You wantWhere
To ask something before you buyThe Comments tab on the CodeCanyon item page. Other buyers see the answer too.
Help with the item as delivered, or to report a bugThe Support tab on the CodeCanyon item page. Sign in with the account you bought with.
Help installing it on your server, or customizing itTelegram: t.me/mistrba. This is the only channel for installation and customization help.

The source code of Receipts is sold on CodeCanyon only.

Before you ask

  1. Search these docsPress / and type the error. Most setup questions are answered in Troubleshooting.
  2. Check StatusAdmin → Status names what is failing.

Get a fast answer

  • Send the Receipts version (/healthz, or the console sidebar under the product name), the Node version (node -v), your operating system and the relevant log lines (journalctl -u receipts).
  • Never send your .env, keys, tokens, ADMIN_SECRET_KEY, setup codes or provider webhook addresses, and never post them in comments. Replace them with …. We will never ask for them.

02Item support policy

Support follows Envato's item support policy. The support period included with your purchase, and the option to extend it, are shown on the item page.

IncludedNot included
  • Answering questions about how the item works, as described here
  • Help with bugs and reported issues in the code as delivered
  • Updates that fix reported bugs
  • Installation on your server (ask on Telegram, above)
  • Customization and new features (ask on Telegram, above)
  • Hosting, your Stripe, Telegram, bank or wallet accounts
  • Trading results, legal, regulatory or tax advice
  • Problems caused by modified code or by third-party services and their limits

03Updates and refunds

  • Updates: download new versions from your CodeCanyon Downloads page. Every release is in the Changelog; update steps are in How to update.
  • Refunds: follow Envato's refund policy.

04Licence

You receive the full source code under the Envato Market licence you bought on CodeCanyon: Regular or Extended. LICENSE.md in the package holds the copyright notice. Read the difference between the two licences on the item page before you launch a site that charges its members. Third-party packages, fonts and services keep their own licences and terms; see Credits & licences. Signals shown on any Receipts site are the opinions of independent providers, not financial advice.

05Reporting a security issue

Found a vulnerability, or a way to change a sealed record? Report it privately through the item's Support tab with steps to reproduce. Please do not post it in public comments.